Terms of service

Terms of Service

Welcome to Picnic Basket!

These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or purchasing from us, you agree to be bound by these Terms. Please read them carefully.

Picnic Basket is committed to delivering high-quality, hand-crafted Scented Candles. Our website and services are designed to provide you with an exceptional shopping experience.

Section 1: Who Can Use Our Services

By accessing our website, you confirm that you are of legal age in your jurisdiction or have permission from a legal guardian to use our services. Our products are for personal, non-commercial use, and any misuse or unauthorized access may result in termination of your account.

Section 3: Product Information & Availability

We strive to ensure that all product details, descriptions, and prices on our website are accurate. However, slight variations may occur due to the handcrafted nature of our products.

Product availability is subject to change without notice. We reserve the right to limit the quantities of any products or services offered.

Section 4: Pricing & Payment

All prices listed on our website are in Indian Rupees (INR). We accept various payment methods, including credit/debit cards, UPI, and digital wallets.

We reserve the right to change prices at any time. In case of a pricing error, we will contact you before processing your order.

Section 5: Shipping & Delivery

Picnic Basket ships across India. Shipping times will vary based on your location, the shipping cost is free PAN India as of now.

Once your order is dispatched, we will provide tracking details. While we strive to ensure timely delivery, delays may occur due to unforeseen circumstances.

Section 6: Returns & Exchanges

We take pride in our products and aim to deliver the best quality. If you are not satisfied with your purchase, you can request a exchange within 7 days of delivery.

Products must be unused, in same condition as delivered, and in original packaging. Custom or personalized items are non-returnable.

For more details, please refer to our Return Policy.

Section 7: Privacy & Security

Your privacy is important to us. We collect and process your personal information in accordance with our Privacy Policy.

We use secure payment gateways and encryption protocols to ensure that your information is protected. However, we cannot guarantee complete security in online communications.

Section 8: Third-Party Services

Our website may include links to third-party websites or services. Picnic Basketis not responsible for the content, policies, or practices of these third-party sites.

Your interactions with third-party services are at your own risk.

Section 9: Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Picnic Basket. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

You may not use our trademarks or branding without our prior written consent.

Section 10: Limitation of Liability

Picnic Basket is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website or services.

We are not responsible for any delays, interruptions, or errors beyond our reasonable control.

Section 11: Changes to Terms

We may update these Terms from time to time. The latest version will always be available on our website. Continued use of our services after changes are posted constitutes your acceptance of the revised Terms.